JANUARY 29, 201610:54AM
Apple said it’s aware of 12 “incidents” of malfunctioning adapters. Picture: AFP/Karen Bleier
THE tech giant Apple has announced a voluntary recall of faulty AC wall plug adapters designed for use in Australia.
“In very rare cases, affected Apple two-prong wall plug adapters may break and create a risk of electrical shock if touched,” the company said in a statement on Thursday.
It said the wall plug adapters shipped with Mac and certain iOS devices between 2003 and 2015 were also included in the Apple World Travel Adapter Kit.
The company said it’s aware of 12 “incidents” of malfunctioning adapters that were shipped with Mac computers and some iPhones and iPads between 2003 and 2015, although it didn’t offer details.
“Because customer safety is the company’s top priority, Apple is asking customers to stop using affected plug adapters”.
It said customers should visit its website for details about how to exchange the affected adapters for new, redesigned ones.
An affected two-prong plug adapter has either four or five characters or no characters on the inside slot where it attaches to the main Apple power adapter
Compare your adapter to these images. Picture: AppleSource:Supplied
The affected adapter prong types, as according to the Apple website. Picture: AppleSource:Supplied
The announcement comes a week after Microsoft announced its own voluntary recall of certain power cords sold with Surface Pro, Surface Pro 2, and some Surface Pro 3 computers before March 15, 2015.
Apple recalls are relatively rare, but the company last summer announced a recall of Beats Pill XL audio speakers, citing a concern that batteries might overheat and cause a fire.
Apple has also warned in the past about safety hazards associated with power adapters made by unauthorised “third-party” manufacturers.
For several months in 2013, it offered to sell a new USB adapter at a discounted price of $10 to any customer who turned in an old one.
The current recall also involves adapters designed for use in Argentina, Brazil, continental Europe, New Zealand and South Korea but not in the United States, United Kingdom, Canada, China, Hong Kong or Japan.
- with AAP
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