One key identifying characteristic of all NIOSH reports: The NIOSH investigators, regardless of the type of incident, put much of their comprehensive analysis into the context of risk management principles. They do not so much look to assess blame as to explain what happened, why it happened and what firefighters need to know so that the likelihood of a similar event happening again is minimized.
"It always starts with a photo–one single image of a building, on fire (or not), with the audience invoking question: would you say go or no-go? And almost like magic, enter the easily predictable keyboard incident commanders."
"People typically criticize what they do not know or understand. Understanding this context allows us to have appreciation for the various generations and capitalize on the strengths of each." Brian Ward presents dealing with generational differences in training.