I wonder if there are any reviews at all, the way things have been going lately
Oh there are reviews, but mixed! People accuse it of being overpriced and pretentious, its defenders say it is "the real deal"
Scully & Scully
10 reviews
Rating Details
504 Park Ave
New York, NY 10022
(212) 755-2590
New York, NY 10022
(212) 755-2590
- Nearest Transit Station:
-
59 St. (4, 5, 6, 6X)Lexington Ave./59 St. (N, Q, R)Lexington Ave./63 St. (F)
- Hours:
- Mon-Sat 9 am - 6 pm
- Price Range:
- $$$$
- Accepts Credit Cards:
- Yes
- Wheelchair Accessible:
- Yes
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10 reviews for Scully & Scully
10 reviews in English
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Review from Vera M.
Astoria, Queens, NYThis is one of my favorite stores in NYC when I need to buy a special gift for any of my family members. Even if I have no idea what I am shopping for I always end up buying something amazing. It is a relief to have a store that carries good quality gifts in a city where cheap mass-produced gifts are on every corner. My favorite items to shop for are their leather gifts and crystal. Their show room is huge with great options everywhere you look and their customer service has always been very courteous and helpful. I just bought a beautiful baccarat butterfly for my mom for mother's day and she loved it. The employee who was helping me, a blonde young woman, was very patient and helpful when she showed me around the store when I told her I wasn't sure what I was looking for. Also whenever I have a wedding to attend and want to bring something special I come by and talk to the ladies in the bridal department on the second floor. -
Review from E T.
Manhattan, NYI've never been to the physical store.
But the web store is excellent, the catalogue is lovely, the employee I spoke with was extremely helpful, and the figurine I received is beautiful and occupies a prominent spot in my dining room.
It is expensive, but I'm a fan. -
Review from D S.
Portland, ORHigh quality items with great customer service!
Everyone at the store is very helpful. I have ordered all of my furniture from this store because of the craftsmanship and expertise on each and every item. You will be pleased shopping at Scully and Scully. -
Review from Katie S.
San Francisco, CAI was ordering gifts from here. I placed the order in August and was told they would arrive in 2-3 weeks. When I called the first week of October, they said the items were back ordered until November. No one was planning on contacting me. Luckily I called since I needed them as gifts by a certain time.
When they finally arrived, the monogram initials were in gold and they had splattered the gold paint all around the initials. When I called about this they suggested taking Vaseline to clean it off. The salesperson even took sides with the person who does the monogramming saying he's never had someone complain before and why don't I just remove it myself. I asked for a discount and he was confused why. I had to explain that it looked like something I ordered off a discount website, not something I was spending over a $100 on for each item. They also shipped the products in unmarked all white cardboard boxes. No where on the packaging or item is there a brand name. Which makes it look even cheaper. I tried to return the whole thing since the items are essentially damaged and look like crap, but all they could do was give me 10% off.
You are paying high prices for quality, but don't even get quality and instead just rude customer service. -
Review from Susan L.
I don't make a habit of shopping at this store because their prices are quite high, and in fact it had been several years since I'd last been there until today. We didn't buy anything this time - although I loved browsing all over the store - but everyone working there was exceptionally pleasant & helpful, and that counts for a lot.
(Update on 10/19/13): This afternoon we spent some time browsing and there were many lovely temptations. If we were really flush with cash, I would have bought what was surely the most gorgeous jewelry box in existence; the wood was exquisite and I could barely force myself to walk away from it. Also, we had a very enjoyable conversation with the store manager; he had a great sense of humor and he was very friendly. -
Review from Mary P.
Irish Hills, MIThey must spend a small fortune on the catalogs alone. It's great to browse those glossy pages. I've even ordererd some items over the years and still possess the adorable (adorable to me, at any rate!) needlepoint dog pillows. Scully and Scully reminds me a bit of Gump's in San Francisco.
I wouldn't say the furniture and soft furnishings are of the highest quality despite what the company says and none of the stuff's made in the U.S. But if you can't get to a source like North Carolina this is an option for you. If you have lots of money and/or a yearning to name drop.
Scully is either aspirational shopping for those who did not grow up "To the Manor Born" and wish to give themselves a veneer of old world, Eastern seaboard eclecticism or for those who wish to add to a look they already possess. On offer are hard and soft furnishings, objet d'art galore, bibelots like that ghastly Herend tat, cutlery, china and what my mother calls 'Bits and Pieces'. If you like Halcyon Days enamels, there's a lot to choose from.
I'd be thrilled if I was given a small item from Scully & Scully but I'd think twice about paying through the nose for the Hyacinth Bucket snobbery in order to keep up with the Joneses. Scully is perfect for a certain country club type who loves to casually mention that they buy from an august firm who supplies the White House. If you are a parvenu who plays this game, you're shopping at the right store.
When you go in to the retail store, service depends (again!) on the whim of the person waiting on you. Sadly, they can really lay it on here if you LOOK like a Scully & Scully customer. How I wish retailers would work on not visually profiling potential customers at first glance. I wasn't dressed in 30-Something Park Ave. mode when I went in and received nonchalant service. Their loss.
Like Takashimaya, I would not be at all surprised if I were to hear one day that Scully & Scully has closed its doors. I would hate to see that happen as the store and catalog has a definite look about it. It would really behoove them to keep their look but try to capture new a customer base. It is possible to live in the past and sell in the present. -
Review from T B.
NY, NYThis is really one of those stores that belongs to a different era - a bygone era.
Both the vision and direction of the store are dated. At this price point, I would assume the quality is great. But who cares about quality when this place has next to no relevance. I assume when Scully's rapidly aging clientele dies, so will this store - shouldn't be too much longer.
Even if you are over 70, why on Earth would you want to feel that way? The wares here are oppressively antiquated - stuffy antiques for stuffed antiques. Nothing refreshing about it. -
Review from S H.
New York, NYThe only nice thing I can say about Scully and Scully is that they succeeded in delivering the very expensive, yet quite cute elephant that was purchased off of a friend's wedding registry.
I don't have any experience in the store, but I can tell you that I will never order from them again. My mailbox is constantly cluttered with catalogs. They have a Fall AND an early Fall. Really? It's like junk mail galore, and they won't go away. And what makes it worse is that they sold my name to other companies (like Gumps) out there, so I get dozens of those magazines.
Note to Scully and Scully: leave me alone. Please. -
Review from Sloth Master C.
New York, NYThis store is the definition of "waspy". If you are looking for overpriced items that don't have any relevance in today's world, this is the place to go. -
Review from A M.
New York, NYWonderful, Old World Quality for those with sensibility & appreciation for fine hand craftmanship of true Artisans! Suppliers to the White House & many beautiful homes around the world! Beautiful hand painted porcelain asian style lamps, rare solid mahoghany furniture that is timeless & exceptionally beautiful, lovely,lovely furnishings for lovely families. No plastic,no fibreboard,no formica,no sawdust board, none of that throw-away mass-produced factory cheap junk you see at mass-produced resellers like Crate & Barrel,Ikea,CB2,& Restoration Hardware. THIS is the REAL DEAL, & we love it! Anything from here absolutely elevates a room & a home with an imbued character that is unmistakeable. Goes great with our antiques & more contemporay pieces & art & it's well priced. I'm still in my youth & we are proud & comfortable with these enduring, beautiful,comforting, old world quality styles that only grow more beautiful with the years! If you love & appreciate REAL quality, you will treasure anything from Scully & Scully. Exquisite!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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