In January, 2015, I became the Fire Chief of the Calgary Fire Department (CFD). It is both an efficient, well-run organization and one existing in an environment of increasing diversity and seemingly endless change. What then, is required to be an effective leader in such circumstances? Although I have been with the CFD for 23 years and a deputy chief for much of that time, when I became Fire Chief, I felt that my first task was to talk to the members, listen to their concerns and ideas and learn about what makes them proud to be a CFD member, what matters to them and what, if any, changes should be made to ensure that ours is a healthy, safe, and supportive work environment for all members. [ 744 more words. ]
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