Translation from English

Saturday, November 9, 2013

UGG Midtown East

Full name of this store appears to be UGG Australia

Checked another outlet once and reviews were very mixed...let's see about this one 

Good reviews, wish there were more,

One person really upset about customer service and another one complaining about them being out of stock for Holiday shopping

One ex-employee says this is only outlet he will go to

UGG Australia

3.5 star rating
7 reviews Rating Details
600 Madison Ave
(between 57th St & 58th St)
New York, NY 10022
Neighborhood: Midtown East
(212) 845-9905
Nearest Transit Station:
5 Ave./59 St. (N, Q, R)
59 St. (4, 5, 6, 6X)
5 Ave./53 St. (E, M)
Hours:
Mon-Sat 10 am - 7 pm
Sun 11 am - 6 pm
Price Range:
$$$
Accepts Credit Cards:
Yes
Parking:
Street
Wheelchair Accessible:
Yes
Dogs Allowed:
Yes
2.2 Miles from UGG Australia
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7 reviews in English

  • Review from

    Ellicottville, NY
    9/21/2013 1 check-in here
    I'm BIG into Uggs.  Love 'em. I've got Ugg boots and slippers everywhere we go so I don't have to pack them but they're always around.  This is a great store right next to FAO Schwartz.  All the best designs, great service. They know me well...
  • Review from

    • 4 friends
    • 7 reviews
    Metairie, LA
    12/11/2012
    I don't like bashing places but the staff at this store really needs an attitude check. We practically had to beg one of the 15 staff members to help us as they were more interested in talking to one another than working. Once we were being helped it was even worse. She walked away several times to join in whatever conversation the other staff members were having. Another customer even said she was going to leave and write a bad review as well
  • Review from

    • 0 friends
    • 8 reviews
    Brooklyn, NY
    7/17/2013
    i actually used to work here. I love this area in particular, my favorite shopping place. It just has a more classy environment. 3 stars only because they're always understaffed and BUSY!! but i can assume this is also a good thing. Alot of celebrities there. This is the only UGG location I go to.
  • Review from

    • 0 friends
    • 3 reviews
    CORONA, NY
    2/11/2013
    Great Selection, staff were helpful.  I suggest going on a weekday , its extremely crowded on the weekends and evenings. Overall pleasant experience.
  • Review from

    Santa Barbara, CA
    10/29/2010 2 photos 14 check-ins here First to Review
    Grand Opening today and the line around the corner is worth it. The beautiful new store was buzzing with excitement of shoppers for the staple of the UGG Australia Classic, this seasons hottest fashion boot and the collaboration with Jimmy Choo. Big bags were streaming out the door with happy customers.

    The third location in Manhattan is bright and airy on the corner of Madison Ave. and E 58th St. and the staff are energetic and excited to see the happy customers. The UGG Australia store carries the full line of product for the current season.
  • Review from

    • 4 friends
    • 31 reviews
    PRINCETON JCT, NJ
    7/16/2012
    I love Uggs they are so cute and I had a pair of black Uggs clogs...but they got messed up and I was like darn! The boots are nice. I went to a small shoe store in Skillman, NJ.  I will get a new pair once I get to Route 206 and get $100.00 to spend.
  • Review from

    • 1 friend
    • 29 reviews
    Brooklyn, NY
    12/22/2010
    Went here on the 19 of DECEMBER which is 5 days till CHRISTMAS EVE and 6 days till CHRISTMAS DAY. If you come over here our any Ugg store AROUND DECEMBER or NEAR CHRISTMAS, its really a BIG NO NO. Im sorry for putting all this in caps but im really trying to warn you. So this is how my visit to the Ugg store came about:

    I came here to buy my new pair of Ugg boots since its a new year and such. I found out that this store in Midtown opened about a month ago so I decided to go here since the flagship in SoHo did not have my boot in stock and the one in Upper West Side seemed far away. I came here and to my "surprise" there was a line outside to get inside. Since it was a Sunday, I thought the store was closed already but anyways it was COLD and people passing by gave us weird looks as if we were crazy standing in the freezing store just to get to the Ugg store... Sadly, we were crazy. When I finally stepped in the store it was havoc in there. A bunch of people crammed up. I got my boot and asked the lady if they had my size and there were a whole bunch of people whom she was helping. In 20 minutes she came back and there wasnt any in my size. I got my backup boot and asked her if there was any in my size. About 40 minutes later which is alot, she came back with my boot. I was standing there the whole time waiting for this darn boot . I tried it on standing up because everyone else was trying on their shoes and I was not the only one standing up. I wanted to get the Sunburst (the boot with the fur outside) but I end up with the Ugg ultimate short which was my 2nd choice...

    Bottom line:

    -save yourself sometime if your shopping during the holiday season, GO TO BLOOMINGDALES in Lexington or a reputable store that sells the ugg you want. Dont go to the flagship around December or nearing the holiday season.. There will be no Ugg in your size / style in stock.
    -If you come here, be patient
    -Its better if you come way before christmas , after January or even during the summer if you want to save time.
    -Staff : 2 star she tried to get my boot, if I was her I would explode seeing all those people asking for help
    Loc: 1

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