Extended Land Line Outage Vexes Roosevelt Islanders
Sunday, November 10, 2013
-
Verizon is working to restore copper-wire phone service to Roosevelt Island (Ilya Marritz/WNYC)
Almost a thousand Verizon customers on Roosevelt Island have been without land line phone service since last Thursday.
It's the result of an accidental cable cut by a contractor on the island.
The
outage is worrying senior citizens....Many of them don't own cell
phones. The Office of Emergency Management says as an alternate means of
reaching 9-1-1, people should go to yellow call boxes on the street.
The
disruption is also affecting businesses. Kaie Razaghi ["kay
ruh-ZAHG-ee"], owner of Trellis restaurant, says his credit card reader
won't work without a phone connection.
[CutID: PB8-USER4_62C4037D96274A2D908ED451F96141F5.WAV
Time: 6s
Title: news20131110_ri_vz_rezaghi
Out-cue: ]
[I've
lost a lot of money. People walk out because they don't have cash or
people eat and then don't pay me because they don't have cash.]
Verizon
says it's distributing cell phones to customers who have lost land line
service, and is working hard to fix the outage as quickly as possible.
Most customers should hear dial tones again on Monday or Tuesday.
About 900 Verizon customers on Roosevelt Island have been without
land line phone service since last Thursday. It's the result of an
accidental cable cut by a contractor on the island.
Verizon says it's distributing cell phones to customers who
lost service and is working to fix the outage as quickly as possible.
The Office of Emergency Management says as an alternate means of reaching 9-1-1, people should go to yellow call boxes on the street.
The disruption is affecting businesses. Kaie Razaghi, owner of Trellis restaurant, says his credit card reader won't work without a phone connection.
“I've lost a lot of money. People walk out because they don't have cash or people eat and then don't pay me because they don't have cash,” he said.
Verizon says most customers should hear dial tones again by Monday or Tuesday.
The Office of Emergency Management says as an alternate means of reaching 9-1-1, people should go to yellow call boxes on the street.
The disruption is affecting businesses. Kaie Razaghi, owner of Trellis restaurant, says his credit card reader won't work without a phone connection.
“I've lost a lot of money. People walk out because they don't have cash or people eat and then don't pay me because they don't have cash,” he said.
Verizon says most customers should hear dial tones again by Monday or Tuesday.
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