This is a very big store
I have been past this place tons of times and it has been here for years...but who knows what is going on inside ( oh yeah, I was tempted to take out some of the oldest reviews but they are not very different from the later ones)
Decent reviews here...complaints have to be with customer service as is so often the case ( one person says it is slow but otherwise seems to like clothes)
Ann Taylor Loft
150 E 42nd St
New York, NY 10017
Neighborhoods: Midtown East, Murray Hill
(212) 883-8766
New York, NY 10017
Neighborhoods: Midtown East, Murray Hill
(212) 883-8766
- Nearest Transit Station:
-
Grand Central - 42 St. (7, 7X)Grand Central - 42 St. (4, 5, 6, 6X)Grand Central - 42 St. (S)
- Price Range:
- $$$$
- Accepts Credit Cards:
- Yes
12 reviews for Ann Taylor Loft
12 reviews in English
-
Review from S. H.
Manhattan, NYAfter taking a hiatus from this place for a bit I can say I'm back to my old shopping
ways!
Their clothes became so drab at one point, they couldn't rope me in on their best sale day.
However, after a renovation and a major design change in the clothing dept. it's back to being one of my faves.
Love, love, love their petite section (short thing that I am :))
The dressing rooms are roomy and bright. The staff is always helpful and very polite. They also open up at 8am so should you have an early morning urge you can indulge. -
Review from Nyota W.
So convenient. Great clothes. Great prices (especially when things go on sale), the staff is friendly and they open up at 8 am so you can stop in before work if you have a fashion crisis on your way in.
Awesome. -
Review from Annette V.
New York, NYThe Loft is near my work place so I pass by it a lot. I like the store,clean & organized but last week when I was there it seems the employees were more worried about putting "sales tags" and talking w/ each other than helping me. I have though been in here when the staff was overly helpful so who knows, as any retail store....it is a shot in the dark and you just have to pray you find someone who knows what customer service is.
There are many ways of getting coupons online, magazines & I wouldn't shop here without one, as for example I brought a dress that was over $100 dollars but had a coupon for $25 bucks off (salesperson seemed annoyed by this) and still it was a overall a $220 dollar purchase for 3 items. It is a good store, not crowded. -
Review from Darya S.
New York, NYThis Loft location is huge and has it all! I love the Petite section and the staff is so attentive and helpful. I've gotten a couple professional clothing items and a lot of casual (yet chic) things. Love their jewelry section as well. Love how you can go before work at 8am and start your day off with a nice lil purchase. -
Review from Nancy C.
Jackson Heights, NYI mentally steel myself against the urge to buy new things, but the window displays of Ann Taylor Loft beckon! They promise brightly colored, prim miss clothing that calls out to my inner Soccer Mom. But I never pay full price for something at Ann Taylor Loft. Why? Because patience is rewarded, grasshopper-san. Whatever it is that I want is bound to be marked down in the coming weeks.
I'm a fan of ATL accessories but have noticed that the quality of the clothing can vary. Some of the cardigans I've bought here don't hold their shape well & even a wash in the delicate cycle can result in small holes. -
Review from Maria M.
I used to come here a lot to get work clothes back when I was a poor, confused 23 year-old, just starting out in publishing. But I would end up getting bored of those clothes with a quickness and end up either trashing them or giving them away after a month or two.
Loft designers choose maybe 4 or 5 colors per season, and everything in the store is confined to those colors only. Usually, they are completely unremarkable colors. This season, they're going Nautical Americana. Ew. When they do go out on a limb and put some detail somewhere, it is in the most unflattering place, like a teeny pocket right on the boob. For the past two or three years, the Loft's thing has been surplice tops. Every season. Surplice tops. But if you actually have boobs, you can't wear them. It's all very boring. But I keep walking in there, on some Barack shit, hoping for change.
They do get an extra star for being one of the first chain stores to increase sizes on the rack so bigger women are not relegated to other stores, like "troubled" kids sent off to special schools. Alas, the clothes here look a lot like the unfortunate offerings at plus-size stores: homogenous, unflattering, unfabulous and boring. -
Review from Opinionated B.
New York, NYI have to admit, most of the stuff at ATL is hit or miss (emphasis on miss), but man when it hits it hits so damn good. Anyway, pretty sure ya'll know what Ann Taylor Loft clothing looks like*, so no need to explain any further here.
The four star review is mostly for Lauren who helped me pick out two romantic cardigans, a pair of work pants, and a pair of black tights all for slightly under $150. She really knew her stuff, was excellent at figuring out my size, and suggesting clothes that really fit me well. She was also 100% professional, not too ditsy or over enthusiastic. Maybe a little pushy in getting me to sign up for a ATL credit card, which i did, but whatevs.. no bigs. Honestly, for 20 minutes of my life today, it felt like I had a personal shopper or something.
*Though, if you don't, make sure you physically go to the store to check it out. The website can be very misleading. Consider yourself forewarned. -
Review from Marisa F.
Ann Taylor Loft is right up the street from my office, as is a Gap. Last week, I tore my shirt in the middle of the day and needed to do an emergency shop. I stopped into Gap first (it's closer), grabbed maybe ten shirts I liked, and none of them worked. A little disheartened, I continued up the block to the Loft. I grabbed another ten or so tops, but lo and behold, this time I was choosing between four or five I liked (I left with three).
It's not the world's most exciting clothing store, or the height of fashion, but if you aren't stick-thin and you need something work-appropriate and comfortable, the Loft is a good bet. Prices are reasonable, service is friendly enough, and clearly for me it's a much better fit than Gap! -
Review from Jennifer L.
Alameda, CAOn a quick spin around the area in between meetings, I may have inadvertently found myself here. Something about buy one sweater get one half off or some such siren song.
Dorris was ON IT with regards to helping me out and customer service, but do they get a commission? The woman at the register didn't ask if anyone had been helping me. . .
I don't know that I've ever actually purchased anything from an ATL, though I pop in from time to time looking for work staples. I certainly found things this time around though, and shopped like I had just won the lottery. I haven't, so hopefully the ramen noodles I'll be forced to eat for a month don't play too much havoc on my waistline making me unable to wear the damn clothes anyway.
One little gripe though was in trying to find a top in another size, the girl that went off to look was gone for ages and finally came back with the right size in another color as the best she could do. They just didn't have the one I was looking for. Until I wandered around hoping to find a second sweater (so I could at least have the vindication of getting what I went in for which was a DEAL damnit) and found an entire additional section of the tops, including the size and color I wanted. Know your floor girls. -
Review from diana m.
Brooklyn, NYFor some reason I don't like this one as much as some of their other locations. but it still is a decent place to find work clothes. -
Review from City G.
Manhattan, NYTERRIBLE customer service experience here. Walked into the store 10:30am Saturday morning with 2 other customers in store (one at register) . When an employee asked how she could help me and I said I need a gift card, she walked away and continued chitchatting. I then waited for 12 minutes for someone to ring up my gift card purchase. There were probably 6 employees in store and not one could bother to ring up my purchase.
When I expressed my disappointment to the store manager, he blankly said he was sorry and walked away.
If this store does not need business (while being devoid of customers on weekends) I'm happy to take my business somewhere else. -
Review from V J.
Brooklyn, NY
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