Saturday, September 7, 2013

La Quinta Inn- Landmark Building

This is another of those renovated hotels in a landmark building that has had other hotels here before. Certainly has beautiful exterior, who knows what lurks within?

Some people have serious doubts but on the whole the Yelpers see it as a great bargain and not bad at all--one aspect I really do NOT like are the stories about rudeness or unprofessionalism of the staff here...in some cases these staff people sound like they could use a good smack up the head--but I wasn't there so I don't know what the other side of the story would be--STILL I don't like the implication that " It's New York, so expect the staff people to be crummy."

La Quinta Manhattan

3.0 star rating
51 reviews Rating Details
Category: Hotels
17 West 32nd St
(between Broadway & 5th Ave)
New York, NY 10001
Neighborhoods: Midtown West, Koreatown
(212) 736-1600

Click Here To Visit Official LQ Site

Check Availability
Nearest Transit Station:
34 St. - Herald Sq (B, D, F, M, N, Q, R)
28 St. (N, R)
33 St. (4, 6, 6X)
Hours:
Mon-Sun 12 am - 12 am
Price Range:
$$
Accepts Credit Cards:
Yes
Wi-Fi:
Free

Review Highlights   What's this?

  • "Holy impressive views of the Empire State Building Batman." In 22 reviews
  • "The rooftop bar is great, as is the bartender Julian." In 16 reviews
  • "I had such an amazing stay at this hotel." In 33 reviews
Rating Distribution | Trend
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51 reviews in English

  • Review from

    Manhattan, NY
    8/15/2012 8 check-ins here
    If you're looking for convenience and a hotel near Macy's and the 34th Street Shopping arcade, then this might be the perfect hotel for you. Located on 32nd Street in the bustling Koreatown where restaurants and karaoke bars and lounges are open open 24 hours, La Quinta just might be the right hotel for you. If you're here for business, Citibank and Chase Bank is right on the strip and Bank of America is only about a 5 minute stroll away. Prices are also lower than those near Times Square but you're only about 10 minute walk from TS anyway.

    The best part however of this hotel is that the 34th Street Herald Square Station which offers many many subway lines is right at the entrance of Koreatown and Penn Station with additional trains/subway lines are less than 0.1 mile away. Non-hotel guests come to La Quinta because there is a rooftop bar that is open with a great view of the Empire State Building. The drinks are reasonably priced and it's not a fancy bar but really a hipster-ish casual bar. However, there is no food (not even basic bar foods like fries/wings here) so don't go to the bar if you're hungry. Just grab food from one of many great Korean restaurants and do come for the drinks.
    Comment from Elizabeth B. of La Quinta Manhattan 10/3/2012   
    Dear Brian Jin M, Thanks for the review. Glad you enjoyed… More »
  • Review from

    Orange, CA
    5/23/2013
    I feel like I have a lot to say about this hotel but I will try to condense it.

    RESERVATION:  I booked the reservation months in advance which was a good deal with the AARP rate.  It was three rooms for five nights, out of six people three were AARP members.  I got a call the day before we arrived telling me I needed to give them a different credit card because they were trying to authorize my card but it had expired since I made the reservation.  I question them on this because first of all it does not say in their reservation policy that you can't use a credit card that is valid at the time of booking but expires before the check in date.  Second, they are not supposed to authorize your credit card before you check in, it also does not say that they will try to in their reservation policy.  And third, if I hadn't answered the phone and given them a new credit card number they would have cancelled my reservation.  I spoke to the manager about this and he was argumentative.  They go against their own reservation policies and were jerks about it!

    CHECKING IN:   We arrived late and the employee working was too chatty.  We just wanted to go to bed.  When he gave me the check in paper to sign the rate was not what I had reserved.  He did not mention changing the rate so it's a good thing I checked.  He had taken away the AARP discount because I'm not old enough to be an AARP member.  I explained to him that my mom is a member and she was standing right next to me.  He said the only way to get the AARP rate would be for her to pay for the rooms.  So she put the rooms on her credit card but that just made it very inconveinent because now we all have to pay her back instead of it just going on our credit cards.

    ROOMS:  The room I was in was a handicap room.  There was more space but no bath tub and the rack in the closet was so low that our dress clothes touched the floor.  The bed was pretty uncomfortable.  It was way too soft and I normally like soft beds.  It had no support.

    BREAKFAST:  Yes, it is free.  But I have stayed at other La Quinta's that have a much better free breakfast.  There were donuts, bagels, yogurt, coffee, and juice.  The only egg dish was hard-boiled eggs.  Pretty disappointing when other La Quinta's have bacon, make-your-own-waffles, hot chocolate, etc.

    ELEVATOR:  There are two small elevators for the 14 floors of rooms and a popular rooftop bar.  We often had to wait a long time to get an elevator or there was a line full of people going to the rooftop.
    Comment from Elizabeth B. of La Quinta Manhattan 6/3/2013   
    Rachel R., We apologize for any inconvenience caused during… More »
  • Review from

    • 0 friends
    • 2 reviews
    New York, NY
    11/2/2012
    I had a reservation done thru a travel agency to stay there for a couple of days due to hurricane Sandy leaving me without power. When I got that a very RUDE person at the front desk said, with no apologetic tone, that they didnt have my reservation (or many other that were in line) and that the hotel was all booked, to basically find another place to stay. Not only that, before I even made it to the front desk, another rude employee told me I couldnt bring my pet, a smallish SERVICE DOG. He said he needed to see proof that it was a service dog (which I have) but by law they CANT ask for this, specially if he is wearing his service dog vest.
    I understand it was en emergecny in the city but that doesnt grant that type of behavior. I will never stay on any property from them and I specifically asked Platinum Amex traver service to NEVER EVER work with them again.
    Comment from Elizabeth B. of La Quinta Manhattan 11/27/2012   
    Dear Richard K, Thank you for your review. We apologize for… More »
  • Review from

    • 21 friends
    • 480 reviews
    Hell's Kitchen, Manhattan, NY
    3/1/2013 5 photos
    It's cheap and clean, close to Korean town and Penn Station. Love the convenience and food there.
  • Review from

    Minneapolis, MN
    12/9/2011
    I really like this hotel because it's cheap and clean especially in New York. We stayed here March 2010, it's located in Korea town. We thought it would be located in a bad area since it was cheap but actually It was safe. The location was close to many things, walking distance. We stayed up most the nights and  most places were 24/7. crazy!

    I'm surprised that there were no bugs or anything, the hotel was a good size for two people. The best part is the complimentary breakfast, I think it goes from 7 to 10am. Their roof bar is not the greatest, so don't go there ;)

    Enjoy New York!
  • Review from

    • 31 friends
    • 145 reviews
    Chicago, IL
    5/4/2012
    A 4-star rating for a 2.5-3 star hotel. The location of this place is seriously fantastic, and to sum it up - this is a clean, comfortable, few frills New York City hotel.

    The rooms are quite small. It's New York City, wake up and smell the Starbucks. For all the Yelpers making comments about how the windows don't open.... have you ever been in a high rise hotel, ever? Please enjoy falling out the window of the multi story hotel you stay at where the windows open.

    The king bed in our room was memory foam and very comfortable with plenty of pillows. The room itself was acceptably clean, and the free Wi-Fi is clutch.

    The pipes seemed to whoosh and rattle every time we flushed the toilet, which was slightly unnerving a first but *it's a big old NYC building*. Let's all take a breath and get over it.

    The rooftop bar, Vu, KICKS ASS. The staff is awesome and you get a primo view of the empire state building.

    You're on top of Herald Square and extremely convenient to N, R, and 6 trains. More awesomeness.

    They have free breakfast, so points to them for offering it. I have no idea if it's good or not, as we went out for brunch with our friends.

    Staff is acceptable for an LQ hotel. Everyone was reasonably polite and reasonably helpful. Basically, better than the Super 8 and not quite up to the standards of The Four Seasons. Which is basically exactly what they should be.

    I would 100% stay here again. Can't beat the fab location and in NYC, all I need is a clean bed to sleep in anyways. If you're spending time in your hotel room in New York City and you're not violently ill, you need to reevaluate your situation!
    Comment from Elizabeth B. of La Quinta Manhattan 6/7/2012   
    Thank you for your kind words! Glad you enjoyed yourself in… More »
  • Review from

    • 0 friends
    • 1 review
    Virginia Beach, VA
    5/29/2013
    We had a reservation for a wheelchair accessible room and upon arrival at the hotel we were told that the wheelchair lift to get into the building was broken. The attitude we got was "oh well, I don't know what you are going to do we are not getting it fixed". The bellman went outside and asked my spouse "can you walk" really... When I asked how THEY were going to fix the problem it was then that they called another hotel across the street to find out if they could accommodate us. The woman on the front desk found the situation amusing and was snickering, the bellman impatient as he grabbed our luggage and took off across the street to the other hotel. I wonder what the attitude would be if I file a complaint the the DOJ.
    Comment from Elizabeth B. of La Quinta Manhattan 6/3/2013   
    Dear Linda J, Thank you for your review. We apologize for… More »
  • Review from

    • 0 friends
    • 11 reviews
    Chicago, IL
    2/19/2013
    This is a nice hotel for the price you pay to be in a great location in NYC. If you are new to the city and need a hotel room just to sleep, this is a great pick. You get a private room with bath, but the room is small. This was no problem for me and my boyfriend since we were only staying one night and used it just for sleeping.

    It's a old building - so the elevators are slow, rooms are small, and the walls are pretty thin. We heard some undelightul things at night as we walked back to our room, but it was gone when we closed the door.

    There's free breakfast and has everything you need from a hotel. It's close to subways, K-Town (late night eats), and Times Square. There's a rooftop bar that's pretty dinky and small, but we got drinks, which is what we needed.

    Overall, decent for NYC. This hotel wouldn't do so hot anywhere else, but you're paying to stay in a good location!
  • Review from

    • 64 friends
    • 395 reviews
    Berkeley, CA
    11/4/2007
    A very good midtown location, albeit right smack in the middle of Koreatown (not a fan of Korean food).  Stepping into the lobby, I thought I was in for a treat, as it was nicely appointed with marble and a few LCD TVs running CNN, etc.  Well, that's where the excitement ends.  Go up one floor, and you're trapped in the late 70's with the drab hallways, lumpily painted walls, worn carpets, and that certain warm staleness that one could only find in the best of budget motels.  How slow and incompetent the two elevators are should have been my first clue about what was above.

    The room was ridiculously tiny.  Just enough room to get one's self around the bed to the bathroom, which had a restaurant-style swinging door.  There was an air conditioner that had grown into the window opening, with its AC cord stretching across a tiny nook to share an outlet with the TV.  The bathroom faucet did no more than trickle water down the rear side of the basin, and forget about keeping it or the shower head at a constant temperature.  Everything was just way worn out and did not have a clean feel to it at all.

    The worst thing was that this room cost me $721 for a Friday and Saturday night.  What a costly lesson to learn!
  • Review from

    • 217 friends
    • 247 reviews
    San Bruno, CA
    11/19/2006 1 photo
    We followed a lot of advice including that of ny yelpers and really enjoyed our 3 nights here.  We walked to everything (or hopped the nearby subway) and the while the rooms were small and somewhat outdated (maybe on purpose) we were glad to put our money elsewhere. For our purposes it was great.

    The rooftop bar is great, as is the bartender Julian.
    • This is a view of the Empire State Building from the roofto…
  • Review from

    • 80 friends
    • 260 reviews
    Burlingame, CA
    5/29/2008
    Four stars for a La Quinta is like twenty stars for a Four Seasons so hear me out...
    First off I stayed here on an absolute whim... On tour with the first weekend off after a month on the road.
    I drove all night through Pennsylvania while the rest of the guys slept. Unfortunately I found myself on a nightmare of toll roads that were dark, hopeless and absolutely inefficient in nature.

    It was a remarkable navigational failure fest as I snaked through New Jersey at sunrise... All the while being hassled by waking sleepyheads questioning what form of retardation had clouded my usually laser-like navigational homing pigeon precision.
    None of that mattered, I was going home.

    Our labels previous arrangements led us to our destination. A crack deal gone wrong EconoLodge in New Jersey. UGH.
    Are you kidding me? I am not spending three days in New Jersey. Case in point...
    First site upon arrival: a 'lady of the night' (who had seen better days a few decades past) with her skirt on backwards and blood streaming out her nose and down the front of her jacket.
    I was out of there.

    A block away as I set off on foot streets and things started getting real quaint. There was the whole issue of how exactly I might deal with this whole Hudson river issue... It was kinda keeping me from where I was going.

    I stopped in a liquor store deli deal and asked this Joisey cliche of an older man if there was a bus or something that would head through the Lincoln Tunnel.
    Funny thing was that he anticipated my question before I could spit it out and told me exactly what to do. He was one of the nicest people I ever met... Seriously you know that feeling when you want someone to like you so bad just because they seem "neat?"
    I wish that guy was my dad.

    So all bloodshot, exhausted and aching I headed a few blocks over and one or two down to JFK Blvd to catch a shuttle... Not a bus but a shuttle. No problem for a guy who's only luggage was the bags under his eyes. Either way, I was on a budget.

    Almost like clockwork, the white space shuttle arrived and I shuffled myself on. It was great. I paid my 2 dollar fare in an empty Starbucks cup and sat down with fifteen mexican maids and food service workers. Well the weren't all mexican, but you know central and south american. And then there was me. I don't know if I seemed like a total dick or if they got a kick out of having shared the ritual with me. Chances are they could care less.

    On the ride, I had time to think. The tide of calm washed over me now that the beehive of buzzing panic in my rib cage had been snuffed. The hard part was over and hilarious in retrospect.
    It was then that I started missing the old New York. The old, seedy underbelly side up portrayal that was choking its last gasping breaths even when I was a little kid. Like the way we saw it through the eyes of Tom Hanks in the movie "Big" or April O'Neil in the first "Teenage Mutant Ninja Turtles" movie. That is what I remember. Before being angry and aggressive turned into apathetic and terrified.

    We were unloaded at the Port Authority Bus Terminal and I regained phone reception somewhere around the corner of W 40th and 9th. by now it was about 8:30am. And I had someone to see.
    My sociopath now ex-girlfriend had hijacked a exorbitant red eye to join me for the weekend. We were tired of weeks apart so she decided to come stress me out in person.
    She was at a breakfast diner in true cinema fashion with her vintage luggage and Manolo Blahniks. I never once saw that girl without eyeshadow on.

    It was nice to see a familiar face though. Problem was, that reunion was the extent of our plans. We had no where to go and the thought of finding a last minute hotel in Manhattan was terrifying.
    Cutting edge cell phone technology allowed us to survey our prospects:
    there were hostels and shared bathroom situations.
    there were artsy independent hotels with warnings of bed bugs.
    and then there was this La Quinta.

    Only about ten blocks away and smack dab in the middle of ugh... midtown was this hotel. It was such a shock to get a room, with a gorgeous light well view, for around $50 a night. I mean with tight cash and on negative two hours notice that is unheard of.

    Situated in Kim Chi Alley, is was on a bulgogi kick at the time. This was when I still ate meat. And when we got sick of that, we ordered good old fashioned sketchy NY chinese food.
    All things considered and despite the painfully unoriginal decor, my stay was great.
    We took advantage of being around the corner from a Walgreen's and the Empire State building which we explored only as far as not paying would take us.
  • Review from

    • 15 friends
    • 47 reviews
    San Diego, CA
    1/31/2012
    Great price and great location.  If you're staying in New York on a budget, this is the perfect place.  It's on the same block as the 34th st subway station.  The breakfast leaves much to be desired even by La Quinta standards and I am a La Quinta fan.

    I stayed here twice and had a good room the first time and not such a good room the second time.  Don't stay in room 205 unless you're a contortionist.  The toilet is almost under the sink.  If you need space to do your business, then I suggest you ask for another room.

    Overall I'd stay here again because it's such a good value.
  • Review from

    • 14 friends
    • 7 reviews
    Bensenville, IL
    6/30/2011
    Our family of four-2 adults, 2 teenaged girls- spent 4 nights at La Quinta Manhattan.This was our first trip to NYC. We were very happy with everything. The price, although certainly not a steal, was very good comparatively for such a central Manhattan location. We were able to walk to almost all the sights we wanted to see. Time Square, the theater district, MoMa, Grand Central Station the Empire State, Chrysler Building and Rockerfeller Center--all within walking distance.  Other sights were a brief and fairly inexpensive cab ride away.

    The staff was friendly and helpful. They held our luggage in a secure location the first day, until check-in, so we could go our and explore. Our room was larger than I had expected, I could tell by the map of the floor on the door, that our room was probably the largest on the floor. The room was simple, clean, comfortable and quiet. No great view--our room faced a very tight inner courtyard of walls and windows, but at least it brought sunlight into the room.

    The complimentary breakfast was decent, with the usual faire.  The rooftop bar  has a great view of the top of the Empire State Building and was a nice place to take a break and regroup. The hotel is located in Korea Town and there were some great Korean restaurants on the block.

    Parking cost us $30 a day for Valet parking-no in and out.

    We have already recommended this place to friends and would stay there again.
  • Review from

    Austin, TX
    1/14/2009
    I have stayed at this location on three separate occasions. I continued to return because LaQuinta has one of the more generous points policies, and with 11,000 points, you can stay at this location for one night.

    As you can see, the reviews are all over the map on this one. If you look at the scale of costs of NY (particularly mid-town) hotels, you are going to pay at least $250-$300 a night. When I am in New York for pleasure, I just can not justify a $300 night's stay, even at the Hyatt, Hilton, or Marriott Marquis.

    So, for $199, you get a place to sleep and a bathroom. Yes the rooms are dated and have worn features, butt he area is quiet at night, so that is a plus. You also get breakfast, which can save you another $10 a day. I think this location is worth it.

    The first time I stayed here, I did not have any heat. I called the office, and within about 20 minutes, it was fixed.

    The second time I stayed here, I had a fine experience and really enjoyed the view of the Empire State building at the rooftop bar. It's not a swanky bar, just a happy hour addition that -again-saves you some money when shopping comparatively.

    The third time I stayed here, I was on points..four nights for free. No hassle, good service, and an air conditioner in July.

    So, the bottom line is, this hotel is a value, and for this price point, it's one of the better choices.

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